While many factors create complexity in the workplace, some of the hardest to face up to are the things we do to protect ourselves – and inadvertently make life difficult for us and those around us. The hardest complexity is created by us Like it or not, we all have fears, and while
Minimise complexity Business leaders are rightly concerned with how their people feel at work. And if they aren’t, they should be. The evidence is unequivocal. Better engaged people drive better service, greater productivity and higher profits1. What happens if, and when, the engagement stat dips? Usually leaders respond by asking, listening and then, more often
There is an absurdity in being simultaneously overwhelmed with data and yet struggling to access the information we need to do our jobs. Our experience shows that there are some relatively easy fixes. Organisations spend a lot of time creating and reading reports. In the most complex organisations, managers spend up to 40%