There is an absurdity in being simultaneously overwhelmed with data and yet struggling to access the information we need to do our jobs. Our experience shows that there are some relatively easy fixes. Organisations spend a lot of time creating and reading reports. In the most complex organisations, managers spend up to 40%
As organisations grow, processes, systems, management reports and the volume of meetings grow too. Some complexity is needed. Some complexity should even be embraced. Complexity allows organisations. So, what should leaders do?